Analyst Report

Gartner Unveils 2017 Magic Quadrant for IT Service Management Tools

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ServiceNow named a Magic Quadrant leader for four years running

The Gartner Magic Quadrant is an invaluable tool for those seeking an unbiased, third-party evaluation of IT service management (ITSM) vendors. By better understanding the viability and competitive strength of each vendor, potential customers can get insight into tool capabilities, integration with IT operations management solutions, and many other factors to determine which solution best fits their needs.

ServiceNow is proud to be named a leader in the ITSM space four years running.

Read the full, complimentary report for:

  • A full assessment of key vendors
  • An overall snapshot of the industry
  • Help I&O leaders make better selections

** This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from ServiceNow. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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