ServiceNow

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Despite customer experience being a vital differentiator, front-line agents still spend 33% of their time on routine tasks that could be automated. So imagine the gains you’ll see when you free them to focus on what matters: delivering exceptional service to your customers.

Join us for an exclusive webinar from ServiceNow, supported by insights from IDC. Our experts will reveal how you can empower your teams with strategic automation, enriching their roles and enabling them to deliver better customer outcomes.

Register now for IDC insights on:

empowering customer service and support teams to focus on innovative, high-impact work
attracting and retaining top talent by creating more challenging, rewarding roles
developing a strategic automation strategy that gets buy-in from your people.

Speakers:
Gerry Brown, CX Research Director at IDC
Joana Paz Cardoso, CX Marketing Lead at ServiceNow

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