Scale Cloud Excellence:
Hands-on Workshop

Join ServiceNow and RapDev, an Elite ServiceNow Partner, for this interactive workshop designed to help Cloud and ServiceNow practitioners kick-start or accelerate your cloud native journey, by learning how to:

• Maintain real-time visibility of enterprise cloud resources
• Map resources to critical business services, applications, and hardware
• Leverage AIOps to automate self-healing
• Automate monitoring to detect anomalies and send alerts

Parking vouchers available upon request for Back Bay Garage (113 St. James Avenue)

AGENDA

8:30 - 9:30am | Arrival & Breakfast
9:30 - 9:45am | SN Welcome/Introductions and Agenda Setting
9:45 - 10:15am | Service Operations Overview
10:15 - 11:00am | Event-Based Discovery for AWS
11:00 - 11:15am | Break
11:15am - 12:00pm | Tag-Based Mapping using AKS
12:00 - 1:00pm | Lunch
1:00 - 2:15pm | Automated Self-Healing flow using IntegrationHub and ACC
2:15 - 2:30pm | Break
2:30 - 3:30pm | Event Monitoring using Datadog to detect and send events to ServiceNow
3:30 - 4:00pm | Wrap Up - How To Operationalize
4:00 - 6:00pm | Happy Hour

Future Workshop Cities and Dates:

• Atlanta – March 21
• Orlando – April 13
• NYC – June 15
• Vienna VA – June 22

SPONSOR:

RapDev is an Elite ServiceNow Partner. RapDev’s team of engineers have over 120 years of combined ServiceNow experience and have successfully deployed the ServiceNow ITOM suite at scale for Fortune1000s. RapDev uniquely provides customers the ability to gain visibility into their asset inventory and services while configuring their CMDBs with best practices standardizing according to the CSDM. Taking into account the nuances and variability of cloud native technology. RapDev has developed proprietary and custom-built tech solutions to deliver implementation (including proprietary now.yaml - patent pending). Learn more about RapDev ServiceNow implementations.