Webinar

Ask the Expert: Virtual Agent

Date: Wednesday, March 10, 2021
Time: 8:00 am - 9:00 am PT | 11:00 am - 12:00 pm ET

Join this interactive session where your questions about ServiceNow’s Virtual Agent will be answered by our experts: Jason Leung, principal product manager, and Archana Penukonda, senior product marketing manager.

Did you know that by 2022, according to Gartner, 70% of white-collar workers will interact with conversational platforms on a daily basis? ServiceNow’s Virtual Agent has been leading the world of enterprise chatbots by giving its customers mobile-enabled chatbots that understand simple human language and give employees instant answers to many routine questions. Since the ServiceNow Virtual Agent has generated a lot of buzz among customers and partners, we decided to host a Q&A session to answer your questions. 

Join this webinar to:
  • Get answers to your questions live
  • Learn more about ServiceNow ITSM
  • Better support your business

You can submit your questions anytime from the moment you register right up to during the webinar.

Register today to get your questions submitted. After you register, you’ll have the option to submit a question through the ServiceNow Community.*

*Submitting questions is optional. Although we’ll do our best to answer all questions, submitting a question does not guarantee an answer. Please keep questions relevant to the topic.

10:00am   Welcome & Inroduction
10:15am   Identifying Your CMDB Goals & Objectives
11:00am   Key Configuration Management Functions & a Framework for Growth
12:00pm   Working Lunch
12:30pm   Configuration Management Best Practices
01:30pm   Use Cases: Where to Focus
02:00pm   Closing Remarks

Register now