Join us as WellStar Health System shares its journey to provide world-class experiences for its employees and customers—via a service-aware CMDB and the Now Platform
®. You’ll learn how you can consolidate to a single source of truth, increasing visibility across IT and delivering resilient service experiences.
We’ll also discuss how you can drive down costs while swiftly resolving issues, scale IT to increase productivity, and provide real-world insights into the benefits WellStar Health obtained. These include:
- Improving IT services and operations on a single platform
- Decreasing root cause analysis from 30 to only four days
- Reducing mean time to repair (MTTR) by 25%
In addition to sharing their journey, Dianne Kokotoff from WellStar Health will answer questions during Q&A. So wherever you are in your digital transformation journey, now’s your chance to register and (optionally) submit your questions.*
Featured speakers:
Dianne Kokotoff, executive director, ITSM, WellStar Health Systems Inc.
Kristen Hoyt, ITSM product marketing, ServiceNow
You can submit your questions anytime from the moment you register right up to during the webinar.
Register today to get your questions submitted. After you register, you’ll have the option to submit a question through the ServiceNow Community.* *Submitting questions is optional. Although we’ll do our best to answer all questions, submitting a question does not guarantee an answer. Please keep questions relevant to the topic.
