ServiceNow ITSM Highlights: What's New In The Paris Release?

Date: Wednesday, 9 December, 2020
Time: 2:00 - 3:00pm GMT | 3:00 - 4:00pm CET

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Would you like to get machine learning working for you in less than a day? How about automating change approvals while minimising incidents? If your answer is Yes, then join us as we share updates in the Paris release that make it all possible. Learn how ServiceNow IT Service Management is bringing greater automation to let you drive the best possible outcomes for your organisation, regardless of where your employees are working from.

Predictive Intelligence Workbench
Change Management Enhancements
Incident Response Playbooks
Amazon Connect Integration

10:00am		Welcome & Inroduction
10:15am		Identifying Your CMDB Goals & Objectives
11:00am		Key Configuration Management Functions & a Framework for Growth
12:00pm		Working Lunch
12:30pm		Configuration Management Best Practices
01:30pm		Use Cases: Where to Focus
02:00pm		Closing Remarks

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