Sponsored by:
Join us for an overview of experience management at Palo Alto Networks, along with ServiceNow’s own approach to service management and a live Q&A. You’ll learn how you can overcome today’s challenges to:
In addition to sharing their journey, Nicole Tate from Palo Alto Networks will answer questions during Q&A. Register now and (optionally) submit your questions.*
Featured speakers:
Nicole Tate, director of employee experience, Palo Alto Networks
Kristen Hoyt, ITSM product marketing manager, ServiceNow
* Submitting questions is optional. Although we’ll do our best to answer all questions, submitting a question does not guarantee an answer. Please keep questions relevant to the topic.
10:00am | Welcome & Inroduction | |
10:15am | Identifying Your CMDB Goals & Objectives | |
11:00am | Key Configuration Management Functions & a Framework for Growth | |
12:00pm | Working Lunch | |
12:30pm | Configuration Management Best Practices | |
01:30pm | Use Cases: Where to Focus | |
02:00pm | Closing Remarks |