Innovating Your Field Service Operations with Self-Service Technology

Are you ready to unlock the potential of self-service technology within your field service organisation? Join this webinar and learn how AI powered applications, self-service scheduling, and customer-accessible knowledge databases can help improve efficiency, reduce costs, and enhance customer satisfaction. With 46% of organisations already reporting successful implementations of self-service scheduling tools, don't miss out on your opportunity to take advantage today!

Key Takeaways:

• Key findings from Worldwide Business Research’s latest survey of field service professionals
• How field service organisations can incorporate self-service technologies such as AI, AR/VR, and remote video chat to retain and upsell customers, while accurately forecasting demand and optimising the workforce
• Takeaways from Field Service Palm Springs 2023: Celebrating 20 Years of Reimagining the Future of Field Service

Speakers:
Chris Rand, Head of Research and Content Production, WBR Insights
Megan Magee, Senior Product Marketing Manager, ServiceNow
Nikki Narang, Senior Director, Product Management, ServiceNow
Bulent Cinarkaya, General Manager, Field Service Management, ServiceNow