Employee Center Events

Live sessions to help you deploy Content Experiences on Employee Center Pro. ServiceNow product team and engineers will join the office hours to answer your questions and share best practice guidance around the following features related to Content Experiences:

• Actionable, targeted communications
• Banners
• Campaigns
• Microsites
• Posting Videos
• Content Governance
• Content Analytics

Upcoming sessions:

• Thursday, June 6, 2024, 9 am – 10 am PT | 12 pm – 1 pm ET
• Thursday, July 4, 2024, 9 am – 10 am PT | 12 pm – 1 pm ET
• Thursday, August 1, 2024, 9 am – 10 am PT | 12 pm – 1 pm ET
• Thursday, September 5, 2024, 9 am – 10 am PT | 12 pm – 1 pm ET

Streamline your service desk's physical and virtual presence. Join this webinar to discover how Walk-Up Experience can transform your organization's service delivery. Learn:

The Value: Enhance customer satisfaction and agent efficiency with real-time in-person and remote support.

The Journey: Explore implementation, adoption, and the future of Walk-Up Experience.

The Applications: See demos on check-in, appointment booking (in-person and remote), variable time slot booking, skill-based routing, stockroom, kiosk management and much more.

Whether you're in IT, HR, education, hospitality or any industry, Walk-Up Experience can cater to your in-person and remote service needs. Register today to get started and revolutionize your support!

Are you just beginning to plan the deployment of Employee Center? Perhaps you're already underway with the deployment process? Or have you already completed deployment and are now eager to delve deeper and exchange insights?

If you fall into any of those categories, come join us for this webinar featuring stories from Expedia® of how they overcame challenges to achieve remarkable milestones in their deployment journey. Get ready to be inspired, motivated, and equipped with practical tips to enhance your own journey to success.

Live session covering topic related to Employee Center

Upcoming session:
Wednesday, June 19, 2024, 9 am – 10 am PT | 12 pm – 1 pm ET
Topic: Mega Menu Configurations

Join this session to learn tips and tricks on how to enhance the browsing experience and boost self-service engagement on your employee portal via Mega Menu configurations.

In this monthly office hours, ServiceNow experts will answer your questions on migrating Service Portal (/sp) to Employee Center, designing an employee-centric taxonomy, onboarding a new department to Employee Center, and upgrading from Employee Center to Employee Center Pro. There will be no live presentation, just an opportunity to ask questions and get answers.

Upcoming sessions:

• Tuesday, June 25, 2024, 9 am – 10 am PT | 12 pm – 1 pm ET
• Tuesday, July 30, 2024, 9 am – 10 am PT | 12 pm – 1 pm ET
• Tuesday, August 27, 2024, 9 am – 10 am PT | 12 pm – 1 pm ET
• Tuesday, September 24, 2024, 9 am – 10 am PT | 12 pm – 1 pm ET