Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow products. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions!
If you have any additional questions, please reach out to [email protected].
Please register for one or multiple virtual events below:
Webinar: Getting started with AI Risk Management and Governance on the ServiceNow AI Platform
EMEA: August 11, 2025, 9 am – 10 am BST | 10 am – 11 am CEST
Join experts from ServiceNow and Specialist Partner Digital Clarity for a live webinar, Getting Started with AI Risk Management and Governance on the ServiceNow AI Platform, designed for IT leaders. Discover how to establish trust, transparency, and control over AI usage across your enterprise. Learn practical steps to operationalize AI governance, assess and mitigate risks, and ensure responsible AI deployment using native ServiceNow capabilities. Ideal for organizations beginning their AI governance journey or expanding existing frameworks.
Explore the latest innovations in Data Foundations and the Configuration Management Database (CMDB) with the Yokohama release. Discover the new capabilities in SGC Central, CMDB Advisor AI Agent, robust Data Manager automation for better data governance, and the all new Mainline certification. Our continued investments will empower your organization with deeper insights, improved data management and governance, to help you realize outcomes across the entire platform.
Customer Service Managers, Process Analysts, Center of Excellence teams, and more are invited to learn how to uncover insights from Sales Order Management (SOM) processes using ServiceNow Process Mining. In this session, the Process Mining product team will cover the fundamentals, outline the steps to mine SOM data, share key use cases and best practices, and answer your questions live.
AI Control Tower and AI Agents are new products in the ServiceNow ecosystem, and we will be presenting on the benefits of AI control tower to an organization that utilizes Agentic AI with a demo of an Agentic workflow. This session is for:
People who want to see how to use AI Control Tower to monitor the benefits of ai to their organization.
People who are interested in seeing an AI Agents workflow and how it directly benefits an organization.
Attendees will leave with a better understanding of AI control tower and how it monitors and measures the value of AI inventory. They will see an examples of how agentic ai works, aligns with business values, and how it benefits organizations (save time, money, etc.).
In this session, learn about the newest features in Integrated Risk Management and Privacy Management for Zurich, including a new Risk Management grid interface; several enhancements to Audit Management, such as simplifying evidence request and response; Regulatory Change Management and Privacy Management improvements. Learn about the potential value of these new features. There will also be time for Q&A.
Join us as we showcase our new Now Assist capabilities for Integrated Risk Management (IRM), including risk assessment summarization, control objective change manager, common control objective creation, and risk event summarization. This combination of new Gen AI capabilities offer an enormous opportunity for IRM users to leverage the benefits of AI in their integrated risk environment.
Sign up to see features from the latest Business Continuity Management and Operational Resilience release in Zurich. We will explore some cool new features, including a new BCM capability to generate executive and regulatory reports in MS Word. And we will demonstrate the new configurable ITOL & importance assessments Operational Resilience make meeting regulatory requirements like DORA easier. Learn about the potential value of these new features. There will also be time for Q&A.
In this session, you can learn about the integration of Smart Assessment Engine (SAE) into Third-party Risk Management to enable seamless multi–user collaboration on assessments with real–time co–editing, presence indicators, and role–based controls. Teams can now co–create, review, and finalize internal and external assessments with clarity and shared ownership. We will include a demo and Q&A.
It’s here! We are introducing Now Assist for ESG Management, an automated Gen AI–based solution that can accurately extract and categorize ESG–relevant data from energy and utility bills regardless of their format or complexity. It’s part of the new ESGM Pro+ solution. We’ll also cover at updates to ESGM’s forecast planning and analysis tools that generate "What–if" scenarios to improve strategic decision–making.
