Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow products. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions!
If you have any additional questions, please reach out to [email protected].
Please register for one or multiple virtual events below:
Office Hours: IRM Entity User Access
AMS/EMEA: November 12, 2025, 8 am – 9 am PT | 11 am – 12 pm ET | 4 pm – 5 pm GMT
These office hours are dedicated to answering your questions about managing the new IRM entity-based user access feature introduced in the Zurich release. The ServiceNow product team will present a short overview and demo, followed by an opportunity to ask questions. We will discuss topics such as:
How to use the new entity-based user access framework
How to give users access to records related to an entity based on entity based user access
How to perform bulk data access configuration across records
How entity-based user access works with confidentiality configurations
Join us as we showcase our new Now Assist capabilities for Integrated Risk Management (IRM), including risk assessment summarization, control objective change manager, common control objective creation, and risk event summarization. This combination of new Gen AI capabilities offer an enormous opportunity for IRM users to leverage the benefits of AI in their integrated risk environment.
Join us to explore Regulatory Change Management, an app in our Integrated Risk Management (IRM) solution. We will review the importance of effectively navigating the evolving regulatory landscape. You will learn the step-by-step process organizations use to identify, assess, and implement regulatory updates. Through domain-based use cases, we will highlight practical applications across industries. Finally, we will discuss how AI-driven solutions can enhance compliance, streamline monitoring, and improve decision-making in a rapidly changing regulatory landscape.
In this session, learn about the latest features in Integrated Risk Management (IRM), including updates to key apps such as Audit, Policy and Compliance, Risk Management, Corporate Compliance, and others. We will also review recent enhancements to our GRC common core set of capabilities. Hands-on demos are the focus of this session, enabling you to see the value of our latest capabilities.
In this session, you will get insights into what’s new in Third-Party Risk Management. Learn how the new features can help increase your ability to identify and reduce the risks associated with third parties so you can keep your organization running smoothly. Join us for hands-on demos of these new capabilities.
Join us for a ServiceNow Business Continuity Management (BCM) hands-on workshop that will provide you and your team with expert training on the latest enhancements to our BCM offering. We will work in-platform to execute specific tasks and engage in an immersive learning experience. All participants will have access to a ServiceNow environment to complete lab work. Spots are limited to provide personal attention to all participants. Topics covered will include:
Why choose a business continuity approach
Where can BCM make a significant impact across your organization?
How can you create Business Impact Analysis (BIA) and Business Continuity Plans (BCP)
How can you use BCM reports for strategic insights
Join us as we showcase the new Now Assist capabilities in our Risk portfolio. These new capabilities provide a significant opportunity for you to use GenAI to improve the efficiency and effectiveness of your risk program. Tune in for demos and a discussion of how AI can help your risk program move to the next level.
Join this webinar to see demos of the latest capabilities in the modules that make up the AI Control Tower, including AI Strategy, AI Governance, AI Inventory, AI Risk and Compliance, AI Value, and AI Security and Privacy. We will explore how updates to these centralized workflows enable you to tie AI program goals to execution and drive the right business outcomes.
Sign up to see an overview and demos of the latest capabilities in Business Continuity Management and Operational Resilience. We will explore how these new features can help improve your ability to identify potential threats, analyze the impact on your business, and improve your organizational resiliency.
One of the biggest challenges today for organizations is meeting global mandates for privacy. In this webinar, you will learn about the latest features in the ServiceNow Privacy Management product. We will demo new GenAI functionality designed to improve how you manage privacy risks across the enterprise and stay compliant with global data privacy regulations.
