Governance, Risk, and Compliance (GRC) Events

These office hours are dedicated to answering your questions about managing the new IRM entity-based user access feature introduced in the Zurich release. The ServiceNow product team will present a short overview and demo, followed by an opportunity to ask questions. We will discuss topics such as:

• How to use the new entity-based user access framework
• How to give users access to records related to an entity based on entity based user access
• How to perform bulk data access configuration across records
• How entity-based user access works with confidentiality configurations

Join us as we showcase our new Now Assist capabilities for Integrated Risk Management (IRM), including risk assessment summarization, control objective change manager, common control objective creation, and risk event summarization. This combination of new Gen AI capabilities offer an enormous opportunity for IRM users to leverage the benefits of AI in their integrated risk environment.

Join us for a ServiceNow Business Continuity Management (BCM) hands-on workshop that will provide you and your team with expert training on the latest enhancements to our BCM offering. We will work in-platform to execute specific tasks and engage in an immersive learning experience. All participants will have access to a ServiceNow environment to complete lab work. Spots are limited to provide personal attention to all participants. Topics covered will include:

• Why choose a business continuity approach
• Where can BCM make a significant impact across your organization?
• How can you create Business Impact Analysis (BIA) and Business Continuity Plans (BCP)
• How can you use BCM reports for strategic insights