Office Hours: Employee Communications (Monthly Q&A)
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Live sessions to help you deploy Content Experiences on Employee Center Pro. ServiceNow product team and engineers will join the office hours to answer your questions and share best practice guidance around the following features related to Content Experiences:
- Actionable, targeted communications
- Banners
- Campaigns
- Microsites
- Posting Videos
- Content Governance
- Content Analytics
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Office Hours: Deploying Employee Center (Monthly Q&A)
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Join this monthly office hours to connect with the ServiceNow product team for Q&A on:
- Migrating Service Portal (/sp) to Employee Center
- Designing an employee-centric taxonomy
- Onboarding a new department to Employee Center
- Upgrading from Employee Center to Employee Center Pro
This will be a standing monthly meet up with the product team. There will be no presentation, this is an opportunity to ask questions and get answers!
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Employee Center Academy (Monthly Webinars)
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Employee Center Academy is a series of monthly events hosted by the product team to provide feature deep-dive and technical guidance on Employee Center, related capabilities, and deployment journey guidance. We will have product experts on hand to demonstrate concepts, show case configuration steps on a live instance, provide best practice guidance, and answer your questions in a live setting.
Employee Center Academy sessions are scheduled tentatively for every third Wednesday of the month at 9:00 AM PT. You need to register one time for the Employee Center Academy series to receive automatic notifications for the upcoming sessions.
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HR Service Delivery Academy (Monthly Webinars)
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Join us for our new series focused on ServiceNow’s HR Service Delivery solution. These monthly live sessions (2nd Wednesday of each month) will focus on a variety of topics, including leading practice guidance, deep-dives into product functionality and enhancements, and sneak peeks into the upcoming HRSD innovations. We will have product experts on hand providing valuable insights and answering your questions.
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Webinar: Process Mining Evaluation Project – Get started with ServiceNow Process Mining today
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Have you been hearing all the buzz about ServiceNow Process Mining? How it can help you discover your process inefficiencies and recommend process improvement opportunities? Great News! As of the Xanadu release of ServiceNow, a Process Mining Evaluation Project has been installed and configured on every customer instance.
In this session we'll walk you through how to access and use this evaluation project to identify process inefficiencies like idle time, multi–hop situations, and rework loops. We’ll also demonstrate how to use this project to identify agentic AI and automation opportunities.
We look forward to starting you Process Mining experience with you.
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