HR Service Delivery Events

Live sessions to help you deploy Content Experiences on Employee Center Pro. ServiceNow product team and engineers will join the office hours to answer your questions and share best practice guidance around the following features related to Content Experiences:

• Actionable, targeted communications
• Banners
• Campaigns
• Microsites
• Posting Videos
• Content Governance
• Content Analytics

Join this monthly office hours to connect with the ServiceNow product team for Q&A on:

• Migrating Service Portal (/sp) to Employee Center
• Designing an employee-centric taxonomy
• Onboarding a new department to Employee Center
• Upgrading from Employee Center to Employee Center Pro

This will be a standing monthly meet up with the product team. There will be no presentation, this is an opportunity to ask questions and get answers!

Employee Center Academy is a series of monthly events hosted by the product team to provide feature deep-dive and technical guidance on Employee Center, related capabilities, and deployment journey guidance. We will have product experts on hand to demonstrate concepts, show case configuration steps on a live instance, provide best practice guidance, and answer your questions in a live setting.

Employee Center Academy sessions are scheduled tentatively for every third Wednesday of the month at 9:00 AM PT. You need to register one time for the Employee Center Academy series to receive automatic notifications for the upcoming sessions.

Join us for our new series focused on ServiceNow’s HR Service Delivery solution. These monthly live sessions (2nd Wednesday of each month) will focus on a variety of topics, including leading practice guidance, deep-dives into product functionality and enhancements, and sneak peeks into the upcoming HRSD innovations. We will have product experts on hand providing valuable insights and answering your questions.

Keep the Knowledge 2025 momentum going. Join rebel thinker and bestselling author Sam Conniff as he shares how to turn bold ideas into bold action in an AI-driven world. Plus, hear firsthand how a ServiceNow customer put AI to work—fast—and get your questions answered live by CRM experts.

You'll walk away with:

• Sam's science-backed framework for embracing uncertainty to ignite transformation
• Inspiration and strategies to accelerate the impact of AI within your organization
• Expert advice to tackle your biggest CRM challenges

This is a live, interactive session—come curious, ask questions, and leave with real insights.