Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow products. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions!
If you have any additional questions, please reach out to [email protected].
Please register for one or multiple virtual events below:
Webinar: Get started with ITOM Visibility
AMS/EMEA: October 9, 2025, 8 am – 9 am PST | 11 am – 12 pm EST | 5 pm – 6 pm CEST
APAC: October 10, 2025, 10:30 am – 11:30 am IST | 1 pm – 2 pm SGT | 4 pm – 5 pm AEST
Ready to accelerate your AI and workflow initiatives? This "Getting Started with ITOM Visibility" webinar reveals how to establish the data foundation necessary for success. Learn how ITOM Visibility empowers you to gain comprehensive visibility into your IT environment, creating a reliable CMDB that fuels AI-powered insights and streamlines workflows across the ServiceNow platform. Join us to explore essential features, practical tips, and expert guidance on maximizing your ITOM investment. Don't miss this opportunity to connect with ServiceNow specialists and discover how to unlock the full potential of your data.
Join this session to learn about what is new for IT Operations Management AIOps for Zurich & the Q3 store release across Event Management, Health Log Analytics, AI Agents, Service Reliability Management, Service Observability, Synthetic Monitoring, and more! ! You will have the opportunity to interact with and ask questions to product management during this live session.
Join us for ITOM AIOps Office Hours—dedicated 60-minute Q&A sessions with the product team. There’s no presentation; it’s your chance to ask questions and get answers directly from our experts!
Join ServiceNow ITOM AIOps Experts for a Deep Dive into Agentic Workflows In this 60-minute webinar, followed by a 30-minute live Q&A, you'll explore practical strategies to streamline incident resolution, automate configuration data, and optimize service health.
This session will take a deep dive into building custom agentic workflows for AIOps using GenAI and AI Agents. Register now to learn how your organization can drive operational efficiency in AIOps, explore real-world use cases, and gain actionable insights to keep your operations reliable, scalable, and aligned.
Join this session to learn how to unlock the full value of your ITOM investment with hands-on guidance from ServiceNow ITOM Innovation Architects. Designed for customers moving into production in 2025, this event highlights new capabilities and shows you how to access free implementation support from our experts. We’ll cover best practices and adoption strategies for:
Cloud Account Management (CAM) – part of the Cloud Governance Suite
Predictive AIOps Health Log Analytics (HLA)
Now Assist for ITOM
Discovery Admin Workspace (DAW)
LEAP – GenAI analysis
Synthetic Monitoring
Service Observability
Service Reliability Management (SRM)
Learn how to streamline deployment, accelerate time to value, and drive adoption of these ITOM innovations.
Join ServiceNow ITOM AIOps Experts for a Deep Dive into CRM-Driven AIOps In this 60-minute webinar, followed by a 30-minute live Q&A, you'll explore practical approaches to streamline incident resolution, automate configuration data, and optimize service health.
This session will focus on how AIOps can enhance the CRM experience, helping teams work more efficiently and deliver better service outcomes. Register now to discover how CRM and AIOps can work better together, explore real-world use cases, and gain insights to keep your operations reliable, scalable, and aligned.
Welcome to the ITOM Academy! In this monthly webinar series, the ITOM Product Management team and other ServiceNow SMEs will share leading practices for ITOM Visibility, Cloud Accelerate and AIOps LEAP products, and you will be able to ask questions live and participate in a live Q&A!
