Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow products. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions! For a full list of all the upcoming events, please click here. If you have any additional questions, please reach out to [email protected]. Please register for one or more virtual events below:
Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow products. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions! For a full list of all the upcoming events, please click here.
If you have any additional questions, please reach out to [email protected].
Please register for one or more virtual events below:
Webinar: Maximize value from Virtual Agent with packaged services
Join this live webinar to learn about the services that can help you maximize value from your Virtual Agent investment fast. You’ll hear from one of our experts on all the service options available to you and also have a chance to ask questions.
This live event is designed for customers who have purchased ITSM Pro and are looking to kick start their Virtual Agent journey fast, want to learn and implement Now Intelligence or need ServiceNow to set up and manage their Virtual Agent environment.
Join the Meetup: Best practices on setting up ServiceNow Performance Analytics
Webinar: Experience-led IT service delivery powered by Qualtrics & ServiceNow. It’s here and it’s game changing
Technology has long been a central part of the employee experience. Yet currently 70% of employees say there is room for improvement with their digital tools and technology experience at work. But when employees are satisfied with their IT services and tech experience, they are 230% more engaged at work and have 85% higher intent to stay. Through deliberate design, understanding, and improvements of employees’ technology and service interactions, IT leadership can improve productivity, engage employees and unlock higher returns on IT investments. This session will illustrate, with examples from leading organizations, how you can use the ServiceNow and Qualtrics integration to close existing experience gaps and deliver compelling new service experiences.
Join the Meetup: What you need to know to jumpstart Virtual Agent
Service delivery has changed forever, with conversational AI redefining how customers and employees find answers and resolve common tasks. Meet with experts and peers to get the rundown on everything you need to jumpstart ServiceNow Virtual Agent, our sophisticated chatbot solution.
Employee Center: Deploying Employee Center
Webinar: What, why, when, and how: Universal Request
Empower customers in their journey towards Enterprise Service Management (ESM) or Global Business Services (GBS) by allowing agents to resolve cases seamlessly across the enterprise to provide a better employee experience with Universal Request.
If you are a business or process owner, join this session and hear from ServiceNow experts on how Universal Request maps various departmental ticket states and activity streams into a unified and simplified experience for your employees and agents. This session will cover an overview, benefits and use cases of Universal Request in addition to a walk though of configuration.
Join the meetup: best practices for deploying ServiceNow for Microsoft Teams
Join us for a round table discussion with ServiceNow experts and peers on how to deploy ServiceNow for Microsoft Teams! If you missed the webinar, check out the recording here. Then, attend this live meetup to get best practices on adoption and change management, piloting Virtual Agent, go live communications, and preparing for a seamless deployment. There will be plenty of opportunity to ask questions and get expert advice on ensuring a smooth roll out.
Fill out the form below to register. * All form fields are required.