Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow products. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions!
If you have any additional questions, please reach out to [email protected].
Please register for one or more virtual events below:
Webinar: What’s new in Zurich for Digital End–User Experience (DEX)
EMEA: September 23, 2025, 10 am – 11 am BST | 11 am – 12 pm CEST
AMS: September 23, 2025, 11 am – 12 pm PST | 2 pm – 3 pm EST
APAC: September 24, 2025, 11 am – 12 pm IST |1:30 pm – 2:30 pm SGT | 3:30 pm – 4:30 pm AET
Join us in this live webinar to learn about the new capabilities in Digital End–User Experience (DEX). We’ll demonstrate all the new capabilities available with the Zurich ServiceNow platform release and provide insights to help you get the most out of DEX right away.
Learn how to get the most out of Digital End-User Experience from the team that built it. In this session we'll show you how to quickly identify issues your end-users are experiencing and get them fixed with little or no interaction. We'll review Metric Rules, Triggers, Automated Notifications, Automated Remediation (Self-healing), and how to use the DEX score capabilities to identify issues that users don't report.
Integrating Prisma SASE APIs with ServiceNow often requires significant custom effort, creating operational friction for enterprise and MSP teams. In this session, our experts will provide technical guidance on deploying the new certified Prisma SASE App from the ServiceNow Marketplace. You’ll learn how to implement out-of-the-box automation for key SASE operational workflows, reduce manual integration steps, and streamline your deployment process to achieve faster, more reliable outcomes.
You just purchased the best ITSM suite on the market, what's next? We’re here to help answer that question. Join us for an enlightening webinar designed to empower you through your IT Service Management (ITSM) journey on the ServiceNow platform. Whether you're a seasoned IT professional or just starting out, we have guidance to help you plan and navigate efficiently.
During this session we will cover:
Understanding what you own depending on your ITSM package (Standard, Pro, and Enterprise)
Proven best practices and paths specific to your business needs
How to kickstart your ITSM journey and how to chart a course for the most efficient deployments
Essential resources and must-have tools to accompany you every step of the way
Come join us for a new series of live sessions focused on simplifying and streamlining your change and release processes, while enhancing governance for each. The series covers multiple products, such as Change Management, Digital Product Release, and DevOps Change Velocity. We will have product experts on hand to demonstrate concepts, provide actionable guidance, and answer your questions in a live setting.
Join the DEX product team to get answers to your tough questions and learn from the questions of your peers. This session will be led by members of the DEX product management team and cover any DEX related questions.
Join your fellow customers for a round table discussion with experts and peers to explore ways to enhance your organization’s fulfiller experience. Share how you have leveraged Service Operations Workspace to drive your organization’s objectives and priorities. Discover alternative approaches to digital transformation in today’s business environment.
Come join us for a series of live events focused on ServiceNow’s Service Operation Workspace and related ITSM features. Every month product experts will demonstrate concepts, provide best practice guidance, discuss upcoming product enhancements and answer questions live. Each session will have a dedicated topic we’ll discuss for the first 15 to 30 minutes and then we’ll open up the floor to address your questions. If we don’t have answers on the spot we’ll create a community article and/or dedicate a future session to the topic.
Join the DEX product team to get answers to your tough questions and learn from the questions of your peers. This session will be led by members of the DEX product management team and cover any DEX related questions.
This interactive session is open to customers, sales teams, and account executives. It provides an opportunity for customers to ask questions, seek clarification, and get support on any issues related to using Now Assist for ITSM. Whether you’re looking to troubleshoot specific challenges or better understand key features, our experts are here to help.
