IT Service Management Events

Eager to streamline operations and boost productivity effortlessly? Join our ServiceNow experts as they guide you through harnessing the full potential of Now Assist for ITSM. Discover how to enhance user satisfaction for both requestors and fulfillers with expert insights and practical strategies.

Dive deep into practical insights as we guide you through the process of turning on and effectively utilizing Now Assist for ITSM. Gain invaluable knowledge, insights, and strategies to maximize the potential of this powerful tool. Don't miss this opportunity to elevate your ITSM experience and unlock the full potential of Now Assist for ITSM. Secure your spot today and take your IT service management to new heights!

Come join us for a new series of live sessions focused on simplifying and streamlining your change and release processes, while enhancing governance for each. The series covers multiple products, such as Change Management, Digital Product Release, and DevOps Change Velocity. We will have product experts on hand to demonstrate concepts, provide actionable guidance, and answer your questions in a live setting.

Upcoming Sessions:

• Monday, November 25, 2024, 8 am – 9 am PT | 11 am – 12 pm ET
• Thursday, December 19, 2024, 8 am – 9 am PT | 11 am – 12 pm ET

Join our webinar to learn how to set up and manage on-call functionality within Service Operations Workspace. Designed for Implementors and Process Owners to streamline their incident response, this session covers the latest features and best practices for efficient on-call scheduling. Learn how to ensure your team is always prepared for critical incidents, improve response times, and enhance overall service management. Register now to optimize your on-call operations and keep your service running smoothly!

Have you considered how technical debt in application code can impact your readiness to adopt AI on ServiceNow? Suboptimal code that doesn't adhere to coding best practices accumulates over time and can lead to several critical issues such as scalability concerns, low quality of predictions or performance degradation, amongst many others. Join us for this discussion with Bravium Labs to learn how Best Practice Engine, the top rated application on the ServiceNow Store can help you proactively stop technical debt, assess the health of your platform and create a roadmap for adopting AI successfully.

Are you getting started with deployment planning for Employee Center? Maybe you’re already in the process of deployment? Or have you deployed and are now eager to learn more and share?

If you are any of those, come join us for this webinar featuring stories from Miltenyi Biotec of how they overcame challenges to achieve remarkable milestones in their deployment journey. Get ready to be inspired, motivated, and equipped with practical tips to enhance your own journey to success.

Join us as we walk you through the essentials of ServiceNow’s Digital End-User Experience (DEX) and show you how to begin using it to enhance the employee experience. You’ll learn what DEX is, its core capabilities, and how it can improve end-user experience. Whether you’re just starting or looking to make the most of your DEX implementation, this session will give you practical steps to begin using DEX effectively.