ServiceNow Impact, Expert Services & Training Events

ServiceNow Impact Academy is an interactive webinar series to help you adopt ServiceNow products and accelerate success with ServiceNow Impact. Join us the last Wednesdays of the month at 9 am PT | 12 pm ET to get tips and tricks on how to leverage ServiceNow Impact to personalize and accelerate time to value of your digital transformation journey.

Join our ServiceNow Impact Office Hours, where you can connect directly with the product team to ask questions, get insights, and discuss best practices. Whether you need guidance on key features, roadmap updates, or troubleshooting help, this is your opportunity to engage in an open Q&A session.

Join our ServiceNow Impact Office Hours, where you can connect directly with the product team to ask questions, get insights, and discuss best practices. Whether you need guidance on key features, roadmap updates, or troubleshooting help, this is your opportunity to engage in an open Q&A session.

In this executive session, we’ll unpack the essential foundations that drive a successful, scalable, and sustainable AI journey across the enterprise. Based on ServiceNow’s proven AI readiness model, we’ll explore the six key capability pillars: Business, People, Governance & Security, Adoption & Operations, Platform, and Data.

Designed for both platform leaders and C-level decision makers, this session will offer practical guidance on aligning use cases to business goals, ensuring robust data and governance foundations, and activating an adoption flywheel. You’ll leave with a clear understanding of what “AI readiness” really means — and how your organization can accelerate value from AI investments. Join us to spark your AI journey — with clarity, strategy, and confidence.

Join our ServiceNow Impact Office Hours, where you can connect directly with the product team to ask questions, get insights, and discuss best practices. Whether you need guidance on key features, roadmap updates, or troubleshooting help, this is your opportunity to engage in an open Q&A session.

ServiceNow customers, including platform owners, admins, and developers will learn about the new features released in ServiceNow Impact and other Customer Success offerings as part of the Zurich release that will help them achieve value faster with ServiceNow.