Now Platform Adoption Day

Join us for this free, three-hour virtual workshop and walk away with expert insights on achieving a better, smoother adoption of ServiceNow® Next Experience, Generative Artificial Intelligence (Gen AI), and Workflow Automation. Here are the topics we'll cover:

Session One: Next Experience best practices and roadmap

This session will provide a walkthrough of the powerful multi-tasking features available to you in ServiceNow Next Experience. You’ll learn how to personalize Next Experience by theming it for your company, along with hearing best practices and tips and tricks for configuring your fulfiller experience in Configurable Workspace using UI Builder.

You’ll also get a roadmap of the journey we’ve been on to re-platform our user experience and get a glimpse of what is coming in the next few releases for our low-code intelligent platform!

Session Two: Supercharge your self-service experiences with AI

This session will provide a walkthrough of the powerful impact AI can offer. You’ll learn how to set up Virtual Agent and AI Search for initial success and deployment, hear best practices to improve self-service rates, and get a solid understanding of how to analyze performance for fine-tuning experiences.

We’ll also offer optional hands-on labs covering migrating from legacy search (Zing) and building custom topics. Finally, we’ll provide a roadmap session on how generative AI will further enhance your usage of the Now Platform^®.

Session Three: Easily create end-to-end digital workflows with Workflow Automation

With business moving faster than ever, organizations need to empower employees with the tools to produce high-quality work at speed. In place of manual and time-consuming scripting, seamless workflow automation from ServiceNow supports seamless integrations, faster performance, and time-saving reusability.

Join this session to learn how you can build, monitor, and optimize the most efficient automated workflows with no-code development. You’ll see how you can start achieving faster time to value with ease.

Who should attend:

Platform owners, system administrators, developers, and process owners

Secure your spot and sign up today!