ServiceNow Foundations: Events for New and Growing Customers

In this session, Sunne Kumaar, Chief Revenue Officer at inMorphis, will share how the company scales AI and ServiceNow expertise across a global workforce of 750+ professionals while accelerating customer outcomes. He will explain how inMorphis uses ServiceNow University and an Enterprise Training Agreement to reduce resource-ready time from months to weeks through role-based learning and hands-on labs. The discussion will highlight:

• How to combine structured enablement with Agentic AI innovation
• How to drive faster implementations
• How to measure org-wide value from digital transformations

Join Terry Schultz, Director of Enterprise Service Management and Dynamics Platform Services—and ServiceNow AI Platform Owner—at the Government of Alberta as he shares how Alberta is using ServiceNow as a strategic platform to modernize government services at scale. Learn how the province empowers business teams, supports more than 70 call centers, and fosters a culture of innovation that balances governance with agility. Terry will also share practical lessons from Alberta’s digital transformation journey, including how investing in skills on the ServiceNow AI Platform enabled adoption, growth, and long-term success. Walk away with insights you can apply to your own organization to drive impact at scale.

This webinar series is designed to help organizations strengthen the security of their ServiceNow environments by addressing real-world challenges, best practices, and practical tools. Across the sessions, participants will learn how to apply ServiceNow security solutions to common business use cases, establish a strong security framework for their instances, and gain deeper visibility and control through the ServiceNow Security Center. From foundational topics such as authentication, access control, and data protection to advanced capabilities like monitoring, compliance scoring, and proactive alerts, the series equips attendees with the knowledge and resources needed to secure their Now Platform and confidently manage their role in the shared responsibility model.