ServiceNow AI Platform Events

Process Mining experts, novices, and enthusiasts, this monthly opportunity is for you! Join this open forum to ask questions and get answers from ServiceNow as you start your process mining adventure.

Explore the ServiceNow Security Center (SSC) with a set of tools designed to help you easily improve the security and compliance of your ServiceNow AI Platform instances. The SSC allows you to gain visibility into your security posture, view your compliance with the ServiceNow recommended settings as a percentage score, and identify the top non–compliant hardening settings that improve compliance.

The ServiceNow Security Center enables you to take control of your side of the shared responsibility model through measurement, identification, and recommended security from ServiceNow. The SSC is an easy–to–use tool that provides over 60 different security KPIs that can be monitored, and this new tool creates notification alerts to help identify potential security issues and insecure user behaviors.

Security is top of mind with everyone, especially when it comes to keeping your instances secure. We’ve created this introduction, using a crawl/walk/run approach, on how to help customers secure their ServiceNow Instances and build the right security framework to keep their data safe. Attendees will learn from some of our ServiceNow security experts and have the opportunity to ask questions! Don’t miss out on this opportunity to connect with ServiceNow experts and get your questions answered!

In this webinar, we will present common customer scenarios, relevant personas, and recommended security solutions. The goal of this presentation is to provide information to customers so they can:

  – Understand how they can use ServiceNow security solutions to solve security concerns and issues.

  – Identify common business use cases and how to apply ServiceNow solutions to these real–world problems.

Topics include:

• Authentication & Access Control
• Data and Privacy
• Logging and Monitoring
• Instance Hardening – Encryption

AI Control Tower and AI Agents are new products in the ServiceNow ecosystem, and we will be presenting on the benefits of AI control tower to an organization that utilizes Agentic AI with a demo of an Agentic workflow. This session is for:

• People who want to see how to use AI Control Tower to monitor the benefits of ai to their organization.
• People who are interested in seeing an AI Agents workflow and how it directly benefits an organization.

Attendees will leave with a better understanding of AI control tower and how it monitors and measures the value of AI inventory. They will see an examples of how agentic ai works, aligns with business values, and how it benefits organizations (save time, money, etc.).