Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow products. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions!
If you have any additional questions, please reach out to [email protected].
Please register for the virtual event below:
Office Hours: Process Mining (Monthly Q&A)
Select the box to register for all upcoming sessions: every fourth Thursday of the month at 8 am PT | 11 am ET
Process Mining experts, novices, and enthusiasts, this monthly opportunity is for you! Join this open forum to ask questions and get answers from ServiceNow as you start your process mining adventure.
Join us to explore how ServiceNow Process Mining can transform your Security Operations. In this session, you’ll learn how to uncover hidden bottlenecks, missed SLAs, and process deviations across the incident response lifecycle. See how aligning your SecOps workflows to KPIs—like time to triage, containment, and resolution–can strengthen your response strategy and reduce risk exposure. If you’re a CISO, SecOps leader, or process owner looking to boost operational resilience, this session is for you.
Join experts from ServiceNow and Specialist Partner Digital Clarity for a live webinar, Getting Started with AI Risk Management and Governance on the ServiceNow AI Platform, designed for IT leaders. Discover how to establish trust, transparency, and control over AI usage across your enterprise. Learn practical steps to operationalize AI governance, assess and mitigate risks, and ensure responsible AI deployment using native ServiceNow capabilities. Ideal for organizations beginning their AI governance journey or expanding existing frameworks.
Explore the latest innovations in Data Foundations and the Configuration Management Database (CMDB) with the Yokohama release. Discover the new capabilities in SGC Central, CMDB Advisor AI Agent, robust Data Manager automation for better data governance, and the all new Mainline certification. Our continued investments will empower your organization with deeper insights, improved data management and governance, to help you realize outcomes across the entire platform.
Customer Service Managers, Process Analysts, Center of Excellence teams, and more are invited to learn how to uncover insights from Sales Order Management (SOM) processes using ServiceNow Process Mining. In this session, the Process Mining product team will cover the fundamentals, outline the steps to mine SOM data, share key use cases and best practices, and answer your questions live.
AI Control Tower and AI Agents are new products in the ServiceNow ecosystem, and we will be presenting on the benefits of AI control tower to an organization that utilizes Agentic AI with a demo of an Agentic workflow. This session is for:
People who want to see how to use AI Control Tower to monitor the benefits of ai to their organization.
People who are interested in seeing an AI Agents workflow and how it directly benefits an organization.
Attendees will leave with a better understanding of AI control tower and how it monitors and measures the value of AI inventory. They will see an examples of how agentic ai works, aligns with business values, and how it benefits organizations (save time, money, etc.).
Explore the ServiceNow Security Center (SSC) with a set of tools designed to help you easily improve the security and compliance of your ServiceNow AI Platform instances. The SSC allows you to gain visibility into your security posture, view your compliance with the ServiceNow recommended settings as a percentage score, and identify the top non–compliant hardening settings that improve compliance.
The ServiceNow Security Center enables you to take control of your side of the shared responsibility model through measurement, identification, and recommended security from ServiceNow. The SSC is an easy–to–use tool that provides over 60 different security KPIs that can be monitored, and this new tool creates notification alerts to help identify potential security issues and insecure user behaviors.
Security is top of mind with everyone, especially when it comes to keeping your instances secure. We’ve created this introduction, using a crawl/walk/run approach, on how to help customers secure their ServiceNow Instances and build the right security framework to keep their data safe. Attendees will learn from some of our ServiceNow security experts and have the opportunity to ask questions! Don’t miss out on this opportunity to connect with ServiceNow experts and get your questions answered!
In this webinar, we will present common customer scenarios, relevant personas, and recommended security solutions. The goal of this presentation is to provide information to customers so they can:
– Understand how they can use ServiceNow security solutions to solve security concerns and issues.
– Identify common business use cases and how to apply ServiceNow solutions to these real–world problems.
Today’s users expect instant answers–regardless of where the information resides. Yet many organizations struggle with fragmented systems, inconsistent experiences, and login fatigue. In this session, discover how External Content Connectors and AI Search can help you break down silos, unify access to knowledge, and deliver accurate, secure answers–right where users are already working.
