ServiceNow Foundations: Events for New and Growing Customers

AI is reshaping how we work, learn, and lead—and traditional change strategies aren't keeping up. In this session, discover how adoption strategies evolve in an AI‑powered world and what leaders can do to build trust, reduce resistance, and create a culture where people feel confident experimenting with AI. You'll learn practical ways to foster curiosity, empower teams to "play with purpose," and lead change that fuels innovation rather than fear.

This webinar series is designed to help organizations strengthen the security of their ServiceNow environments by addressing real-world challenges, best practices, and practical tools. Across the sessions, participants will learn how to apply ServiceNow security solutions to common business use cases, establish a strong security framework for their instances, and gain deeper visibility and control through the ServiceNow Security Center. From foundational topics such as authentication, access control, and data protection to advanced capabilities like monitoring, compliance scoring, and proactive alerts, the series equips attendees with the knowledge and resources needed to secure their Now Platform and confidently manage their role in the shared responsibility model.

Women in IT and operations leadership at ServiceNow customer organizations share how they’ve driven platform adoption across their teams — what worked, what didn’t, and how they gained stakeholder buy-in.

Get practical guidance for expanding usage, increasing adoption, and leading platform initiatives from within your organization.

Nonprofit practitioners share how they've implemented and scaled ServiceNow solutions within resource-constrained environments. Real-world examples of making the platform work harder with leaner teams — and tips for maximizing value from what you've already purchased.

Practitioners who came from non-traditional backgrounds share a fresh perspective on ServiceNow deployment — what they noticed that seasoned tech teams often overlook, and how their outside-in view helped them drive faster adoption and smarter implementation at their organizations.