ServiceNow Impact, Expert Services & Training Events

Upcoming Sessions:

Thursday, July 25, 2024, 9 am – 10 am PT | 12 pm – 1 pm ET
Topic: Build your path to success with the Impact Value Journey

ServiceNow Impact is a unique value acceleration solution that helps you to achieve more value faster from your ServiceNow investment. At the heart of Impact is your Value Journey, which provides a comprehensive framework for realizing value together with your Impact Squad. By the end of the webinar, you will understand what Value Journey is and why it is important.

Thursday, August 29, 2024, 9 am – 10 am PT | 12 pm – 1 pm ET
Topic: Introduction to the new UX Accelerators

UX accelerators are the latest addition to our Accelerators. In this webinar we will introduce you to the new portfolio of UX accelerators and an overview of each accelerator, including how they work, what they cover, and achievable outcomes.

Learn how Now Assist is helping Creator Workflow teams code and flow better. We’ll dive into how Now Assist is making ServiceNow a seamless platform to work with. This session is for anyone interested in Now Assist and its impact in the Creator Workflow ecosystem.

Learn how CommonSpirit uses ServiceNow Impact^TM to increase and accelerate the adoption of their ServiceNow investments. Join this session to hear about how CommonSpirit is leveraging advisory sessions and accelerators to drive outcomes and execute faster.

Learn how ServiceNow® Impact helped New York City Health + Hospitals establish an executive governance board, which gives them a platform for key players to have their voices heard. With the use of accelerators and advisory sessions, it was able to assess areas of improvement in existing processes and quickly lay the groundwork for new features. After beginning to use Impact, the company rolled out Service Operations Workspace, AI Search, and now have a Virtual Agent pilot in production.

Join our service team to learn about the impact of providing a good user experience to your employees. In this session, you will learn how ServiceNow can help you achieve goals centered around an optimized user experience.

Wherever you are on your generative AI and Now Assist journey, join this webinar to learn how Expert Services can help you assess your readiness, and implement and optimize the Now Assist solution. This session is for anyone interested in learning about how to unleash the power of Now Assist.