Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow products. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions!
If you have any additional questions, please reach out to [email protected].
Please register for one or multiple virtual events below:
ITOM Academy (Monthly Webinars)
Select the box to register for all upcoming sessions: every third Tuesday of the month at 9 am PT | 12 pm ET
Welcome to the ITOM Academy! In this monthly webinar series, the ITOM Product Management team and other ServiceNow SMEs will share leading practices for ITOM Visibility, Cloud Accelerate and AIOps LEAP products, and you will be able to ask questions live and participate in a live Q&A!
Explore the latest innovations in Data Foundations and the Configuration Management Database (CMDB) with the Yokohama release. Discover the new capabilities in SGC Central, CMDB Advisor AI Agent, robust Data Manager automation for better data governance, and the all new Mainline certification. Our continued investments will empower your organization with deeper insights, improved data management and governance, to help you realize outcomes across the entire platform.
Join us for a live webinar with ServiceNow experts to kickstart your IT Operations Management (ITOM) journey!
Whether you're a seasoned IT professional or just starting out, this instructional session will help you plan, implement, and navigate ITOM efficiently on the ServiceNow platform. We’ll guide you through understanding your ITOM package, unlocking its full potential, and applying proven strategies for success.
In this webinar, you’ll learn how to:
Identify what’s included in your ITOM package (Visibility, AIOps Professional, AIOps Enterprise).
Apply best practices tailored to your business needs.
Kickstart your ITOM journey and plan for the most efficient deployments.
Access essential resources and tools to align with the ServiceNow roadmap.
Register now and take the first step toward maximizing your ITOM investment!
Ready to start your ServiceNow Discovery implementation journey?
Join ServiceNow experts for a live webinar on getting started with Discovery, part of the IT Operations Management (ITOM) suite. This prescriptive session is designed to help you plan, launch, and navigate your Discovery implementation efficiently–whether you're an experienced ServiceNow user or brand new to the platform.
Discovery provides visibility across your on-premises, cloud, and serverless infrastructure. In this webinar, you’ll gain actionable insights, proven strategies, and essential resources to guide you every step of the way.
We’ll cover:
Best practices and implementation paths tailored to your business needs.
Key resources and tools to align your Discovery journey with the ServiceNow roadmap.
Register now to take the first step toward unlocking the full potential of Discovery.
Discover the latest operational technology management features in the Zurich release, covering Operational Technology Visibility and Operational Technology Service Management. Join our ServiceNow experts as they provide live walkthroughs of each new feature and guide you on how to get started. Don't miss this chance to see exciting demos and have your questions answered by our OT specialists.
Elevate your IT Operations knowledge at AIOps Power Hour–a deep–dive webinar session led by ServiceNow ITOM AIOps experts. By attending, you’ll explore practical approaches to streamline incident resolution, automate configuration data, and optimize service health.
This session will be a deep dive into how the ITOM AI agents get to work to increase operator efficiency and how to build custom ITOM AI agents and workflows. Register now to learn how your organization can achieve operational efficiency for AIOps by leveraging GenAI and AI Agents, understand use cases, and gain insights to keep your operations reliable, scalable, and aligned.
Join this session to learn about what is new for IT Operations Management Visibility & Cloud Accelerate for Zurich & the Q3 store release across Service Mapping, AI Agents, Cloud Accelerate, and more! You will have the opportunity to interact with and ask questions to product management during this live session.
Elevate your IT Operations knowledge at AIOps Power Hour—a deep-dive webinar session led by ServiceNow ITOM AIOps experts. By attending, you’ll explore practical approaches to streamline incident resolution, automate configuration data, and optimize service health.
This session will be a deep dive into how to achieve value by using Agent Client Collector (ACC) for events, metrics and logs. Topics include how to get started, building custom checks, best practices, and more! Register now to learn how your organization can achieve operational efficiency for AIOps by leveraging GenAI and AI Agents, understand use cases, and gain insights to keep your operations reliable, scalable, and aligned.
