Deliver on the promise of service transformation

Transform the citizen experience with seamless services

Date: Thursday, 5 May 2022
Time: 2 pm – 3 pm BST | 3 pm – 4 pm CET

The last few years have posed challenges to government organisations that come once in a century. But in times like these, technologies initially drafted in to cope with crisis can yield unexpected insights and ongoing benefits.

Remote working and virtual collaboration for UK civil servants, for instance, are now widely recognised as the new normal. These tools have helped accelerate digital transformation programmes and enabled agile ways of working for staff.

For your constituents, transformation means services that put their needs first. Whether applying for a driving license or starting a business, they want to interact with government services as a single, interconnected organisation.

Join us on 5 May to hear from ServiceNow's James Richardson as he will be sharing insights and best practice from across UK government.

James Richardson, Head of Central and Strategic Government, ServiceNow UK

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