Proactive Customer Service

Join us for an interactive roundtable discussion

We invite you to join us at Mastro’s Ocean Club Restaurant in Boston for our Proactive Customer Service Operations interactive seminar.

As the availability of digital services and service-enabled products increases, the expectation of a positive customer experience rises along with it. As we know, outages can happen. The response to the outage can make all the difference to customers.

Join us to learn how ServiceNow can provide Proactive Customer Service and how organizations can become more proactive with the move to digital services. Discussion topics to include:

• Detect issues as soon as they happen
• Reduce mean-time-to-resolution (MTTR)
• Reduce inbound calls and improve customer experience
• Increase agent efficiency
• Reduce future case volume

Register now to secure your spot.