Can Global Business Services (GBS) be a transformation engine without embracing “experience”?

In a world where disruption is a constant, you must always be thinking about ways for Global Business Services (GBS) to be the transformation engine for your business. Leaders in this space are delivering breakthrough results by elevating the user experience, driving digital transformation and innovation at scale, enhancing performance, and developing branding and talent. But how and where do you start?

Listen as PepsiCo and Mars talk about implementing successful GBS digital transformations, to tackle future disruption and create new sources of value for the wider business.

During this webinar, you’ll learn:

• How leading GBS organizations are driving key corporate outcomes
• The role of tech and the essential capabilities needed to mature and scale GBS
• How to drive change management and strategy to innovate and grow into a NextWave GBS organization

Speakers:

• Jeffery Gore, VP Product Marketing Employee Workflow, ServiceNow
• Maria Saggese, Global and EMEIA GBS Partner, EY Consulting
• Dr. Scott Mason, EMEIA Servicenow Alliance Partner, EY Consulting
• Fausto Grelli, VP Enterprise Services Management GBS, PepsiCo
• Monika Nelson, Sr. Director Global Services Technology, Mars