Government agencies are faced with the rising demand for consumer-like services and the need to do more with less across all parts of the government—from IT service management, HR, citizen service, security, and beyond.
Register today for the ServiceNow Canadian Federal Forum to see how leaders in the Canadian Federal government are rising to the challenge. Learn how, with one platform, agencies can modernize IT processes, empower their workforce to deliver an excellent citizen experience and make work flow securely - today and into the future.
To get the most out of the event, join us for the opening keynote with Dave Wright, Chief Innovation Officer, ServiceNow as we discuss efforts to partner towards a people-centric, efficient and resilient government. You’ll learn how to create consistent service delivery through advanced workflows, process automation, and platform-level visibility into operations and assets —driving digital transformation in government services.
Through our visionary keynote, customer interviews and on-demand sessions, as we will explore how to:
Featured speakers include:
11:00 – 11:05am | Welcome Address Marc LeCuyer, VP Sales, Canada |
11:05 - 11:20am | The Future of Digital Government Keynote Dave Wright, Chief Innovation Officer, ServiceNow |
11:20 – 11:35am | Next Generation Employee Experience Bob Osborn, Chief Technology Officer, Global Governments, ServiceNow |
11:35 – 11:50am | Spotlight on House of Commons Soufiane Ben Moussa, Chief Technology Officer, House of Commons Bob Osborn, Chief Technology Officer, Global Governments, ServiceNow |
11:50 – 12:10pm | Networking Break (20 minutes) |
12:10 – 12:40pm | Digital Citizen Experience Jonathan Alboum, Chief Technology Officer, Federal Government |
12:40 – 1:00 pm | Digital Transformation Fireside Matt Davies, Chief Technology Officer, Shared Services Canada |
1:00 – 1:25pm |
Women in Leadership in Canadian Public Sector Panel
Moderator: Laura Clayton McDonnell, SVP Sales, Enterprise East, Canada, and LATAM, ServiceNow Panelists:
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1:25 - 1:30pm | Closing Remarks Marc LeCuyer, VP Sales, Canada |
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