We may be getting used to this new way of working, but transformation and change aren't slowing down. That's why organisations must remove the roadblocks and problems of today to seize tomorrow's opportunities.
To thrive in this shifting world of work, companies need to break down siloes and embed technologies like AI, automation, and robotics to unlock the full potential of their people and uncover new value from existing technologies.
Watch this year's ServiceNow Summit and discover how cutting-edge organisations across APAC are working with ServiceNow to connect their teams, systems and data, making the world around them, work better than ever.
You will learn how to:
- Deliver compelling employee and customer experiences
- Unlock value across your organisation
- Optimise return on technology investment
- Innovate at speed and scale
View Agenda
Agenda:
Opening Remarks
Mitch Young, President, APJ, ServiceNow |
Opening Keynote: The world works with ServiceNow
Big challenges create big opportunities. Between COVID, rising customer expectations, the great resignation, pressures on sustainability, changing operating models, and lack of software developer talent – most businesses have never faced so much uncertainty. Every organization now needs to be agile and go faster. ServiceNow’s Now Platform is the platform of platforms to help digitise and unify organizations so that they can find smarter, faster, better ways to make work flow. Come see how the Now Platform allows you to deliver great experiences, unlock productivity, and make the world of work, work better. The world works with ServiceNow.
Dave Wright, Chief Innovation Officer, ServiceNow |
Thought Leadership: There is no remote work, just work!
The pandemic not only changed our way of life, but it also accelerated the arrival of a radical new future of work. While for many of us hybrid work is a new and unexpected challenge - it is just the start of a much bigger transformation set to reshape the nature of organisations themselves. The firms of tomorrow will not only run on a very different cultural operating system, they will require a new type of leader capable of navigating the new challenges of AI-powered competition.
Mike Walsh, Author of The Algorithmic Leader; CEO of Tomorrow |
Fireside chat with ServiceNow product and solution leaders
Join Arun Balasubramanian, ServiceNow Area VP for India as he sits down with Sheri Kahn and Mark Abramowitz to discuss the latest trends and innovations in customer and employee experience, technology and operating excellence, and low code app dev.
Moderator: Arun Balasubramanian, Area VP, India, ServiceNow
Panelists: Mark Abramowitz, SVP Products and Solutions Marketing, ServiceNow
Sheri Kahn, VP Product and Solutions Marketing, Customer Workflows and Industries |
Customer Presentation: Building a bold foundation to transform global IT at Fujitsu
Optimising IT globally and group-wide is everyone's goal, but it is not an easy task. The CIO of Fujitsu, Yuzuru Fukuda, will discuss the challenges of Fujitsu's internal IT department, which is working towards achieving this ultimate goal, and how ServiceNow is being used to achieve it.
Yuzuru Fukuda, Chief Information Officer, Fujitsu |
Closing Keynote: Accelerate your time to value with ServiceNow Impact
Realise returns faster and personalise your ServiceNow journey with our new value acceleration solution, empowering you with real-time progress tracking, proactive insights, expert guidance, personalised recommendations, premium technical support and tools.
Tara Garson Flower, VP Customer Outcomes, ServiceNow |
Closing Remarks
Mitch Young, President, APJ, ServiceNow |
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