Edmonton SNUG and Workshop

Join us for the upcoming IN-PERSON ServiceNow User Group meeting in Edmonton where you will hear about:

• Customer spotlight
• Vancouver release updates
• GlideFast Customer Success Story

In addition to the User Group, join us for the optional pre-SNUG workshop - Extending Enterprise Service Management. Our experts will guide you through hands-on exercises allowing you to gain firsthand experience configuring workflows to meet even the most specific needs in fulfilling service requests. You will:

• Discover ready-use complaint management process and extend the capabilities using the no/low code platform
• Learn how to design, configure, and personalize workflows to enhance any of your external stakeholders’ experiences

Agenda (MT)
8:00 am – 12:30 pm: Pre-SNUG Workshop
12:30 pm – 4:00 pm: SNUG
4:00 pm – 5:00 pm: Happy Hour