Regina SNUG and Workshop

Join us for the upcoming IN-PERSON ServiceNow User Group meeting in Regina where you will hear about:

• Customer spotlight
• Vancouver release updates
• Get to know the community

In addition to the User Group, join us for the optional pre-SNUG workshop - Extending Enterprise Service Management. Our experts will guide you through hands-on exercises allowing you to gain firsthand experience configuring workflows to meet even the most specific needs in fulfilling service requests. You will:

• Discover ready-use complaint management process and extend the capabilities using the no/low code platform
• Learn how to design, configure, and personalize workflows to enhance any of your external stakeholders’ experiences

AGENDA

12:30 pm | Registration and Lunch
1:30 pm | SNUG: Updates and Best Practices
4:00 pm | Conclusion