ServiceNow Exchange

From Setup to Scale: Activate, Deploy, and Trust Your Agentic AI

Connect with ServiceNow experts and peers at every stage of your agentic AI deployment journey through our:
  • Virtual Webinar Series: A three-part sequential series that walks you through agent workflow set-up. All three sessions are now complete. Watch the on-demand recordings.
  • In-person Clinics: Invitation-only. A hands-on configuration lab to demystify AI Agents, identify real-world use cases, and build AI agents in a test instance. Leave with a personalized action plan and leading practices for deploying agents at scale. For In-Person Clinics, space is limited to two attendees per account.
Exchange Clinic: Agentic AI in Action — From the Lab to Fully Orchestrated Automation

Discover how agentic AI can move your organization from assisted AI to fully orchestrated, multi-step automation. In this invitation only clinic, work directly with ServiceNow experts to demystify AI Agents, identify real-world use cases, and configure an AI agent in a hands-on lab. Tailored to where your organization stands today, gain a clear understanding of what agentic AI can do, a personalized action plan, and leading practices for deploying agents to production to move from set-up to scale. Come with your laptop. Leave with real progress and a roadmap you can execute with confidence.

This session is designed for Platform Owners and Admins responsible for configuring and deploying Now Assist. For In-Person Clinics, space is limited to two attendees per account.

Prerequisites: Attendees must own Now Assist entitlement.

Exchange Clinic (Virtual): Agentic AI in Action — From the Lab to Fully Orchestrated Automation

Discover how agentic AI can move your organization from assisted AI to fully orchestrated, multi-step automation. In this two-hour clinic, work directly with ServiceNow experts to demystify AI Agents, identify real-world use cases, and configure an AI agent in a hands-on lab. Tailored to where your organization stands today, gain a clear understanding of what agentic AI can do, a personalized action plan, and leading practices for deploying agents to production to move from set-up to scale. Come with your questions. Leave with real progress and a roadmap you can execute with confidence.


Prerequisites: Attendees must own Now Assist entitlement.

In-Person Sessions:


World Forum New York City:

September 10, 2026, 2:15 PM – 4:00 PM ET | 11:15 AM – 1:00 PM PT

Please note that you must be registered for World Forum New York City in order to attend the session. This Agentic AI Exchange Clinic is a part of the larger World Forum New York City event experience.


Santa Clara:

September 17, 2026, 9:00 am – 1:00 pm PT


Virtual Sessions:

APAC:

October 1, 2026, 10:30 am - 12:30 pm IST | 1:00 pm - 3:00 pm SGT | 3:00 pm - 5:00 pm AET

AMS:

October 1, 2026, 8 am -10 am PT | 11 am -1 pm ET | 5 pm - 7 pm CEST

Virtual Sessions:

August 27, 2026, 10:30 am - 12:30 pm IST | 1:00 pm - 3:00 pm SGT | 3:00 pm - 5:00 pm AET
August 27, 2026, 9 am - 11 am BST | 10 am - 12 pm CEST
August 27, 2026, 10 am - 12 pm PT | 1 pm - 3 pm ET

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