From Setup to Scale: Activate, Deploy, and Trust Your Agentic AI

Before you can put agentic AI to work, your environment needs to be ready. We'll walk you through reviewing your Now Assist store app installation, activating the Now Assist Panel, enabling the skills that power agentic workflows, and running a Readiness Evaluation to confirm you're set up for success. Then, join ServiceNow experts and peers in an open roundtable to surface blockers and share where you are in the readiness journey. Walk away confident your instance is ready for what's next.

This is where AI stops assisting and starts acting. We'll guide you through activating IT and platform agentic workflows, configuring roles and security settings, and running live agentic workflows in the Now Assist Panel firsthand. Then, connect with ServiceNow experts and peers in an interactive roundtable to tackle real activation challenges and share what's worked across different environments. Leave ready to go live with confidence.

Agentic AI is only as valuable as it is reliable. Learn how to use Agentic Evaluations to measure whether your AI agents are resolving issues accurately and performing at scale, plus walk through common troubleshooting scenarios to keep workflows running smoothly. Then join ServiceNow experts and peers in a roundtable to share optimization wins, surface pitfalls, and build best practices together. Leave with the tools and insights to continuously improve your agentic AI.