8 am - 9 am PT | 11 am - 12 pm ET | 3 pm – 4 pm GMT
Location
The Platform Owner Academy is a monthly webinar series built exclusively for ServiceNow Platform Owners—the strategic leaders driving platform vision, adoption, and value across their organizations.
Each session delivers what you need to lead with confidence: early visibility into the ServiceNow® product roadmap so you can plan, build your platform strategy, and make the case to your leadership. Plus, real-world conversations with distinguished Platform Owner peers who've solved the problems you're navigating right now—from building governance frameworks and justifying ROI, to upskilling teams and architecting for AI.
Who it's for: ServiceNow Platform Owners who want to move from reactive execution to strategic leadership. We also welcome Admins, Product Owners and Process Owners—anyone who aspires to be Platform Owners or works closely with them.
What you'll walk away with: Roadmap foresight to shape your platform strategy. Proven frameworks and best practices from peers who've been there. And the language to bring your organization along for the ride.
Upcoming session: October 28, 2026
Topic: Building Internal ServiceNow Expertise from the Ground Up
Join us for a peer-to-peer conversation with practitioners who built their ServiceNow expertise from the ground up. They'll share how they upskilled to become platform owners at their organizations, lessons learned through hands-on deployment, and tips for customers growing their internal ServiceNow capability.