How Chick-Fil-A built a world class service organization

ServiceNow is launching their first 2022 Fireside Chat with BeyondTrust, a global leader in Privileged Access Management.

Join our session, led by David Manks, VP Strategic Alliances at BeyondTrust, as he interviews the team at Chick-fil-A to learn on how they leveraged the BeyondTrust Remote Support and ServiceNow ITSM to transform how they were delivering their IT experience. David will be discussing firsthand how Chick-fil-A has been able to improve their internal support system without disrupting productivity and service. With almost 2,760 Chick-Fil-A locations in the United States, there was a need for an instant, secure, reliable remote support that was able to improve their KPI’s significantly.

During this webinar you will learn how the combination of BeyondTrust and ServiceNow has helped them increase help desk productivity, decrease time to resolution and ultimately boost employee and customer satisfaction.

Featured Speakers:

• Nathaniel Henriques, Platform Engineer, Endpoint Management & Support
• James Wirabudi, Chick-fil-A HELP Analyst
• Subash Biswas, Solutions Architect

Register today to find out more about how they created a one-stop-shop experience for users all whilst staying within compliance.