Automate and optimize processes across teams and systems to serve customers better

It’s no secret that connecting all of the teams, systems, and data needed to satisfy customer requests optimizes the speed and efficiency of operations, delivers great experiences for customers, and provides agents with end-to-end process visibility.

But connecting and automating these silos so that work flows across the front, middle, and back office isn’t easy. Many organizations struggle with disconnected critical systems, inefficient islands of automation, and specialized CoEs that create project delays. This means that employees end up covering the gaps with mundane, repetitive manual work.

Discover why a single platform for hyperautomation is the fastest and easiest way to connect workflows and processes when you join our upcoming September webinar: Automate and optimize processes across teams and systems to serve customers better. You’ll learn how to:

• Automate and optimize processes to route work effectively
  
• Integrate data for a holistic view of the customer
• Automate tasks and provide transparency to all functions involved all on the single platform for hyperautomation
• Do it all faster, easier, and at lower cost with native ServiceNow automation and integration

Speakers:
Natasha Mayekar, senior product marketing manager, customer service management, ServiceNow
Martin Barclay, product marketing director, automation engine, ServiceNow