Remove silos to improve
customer satisfaction

Every company wants to reduce customer effort and resolve critical issues. However, most digital transformation investments often leave out the middle and back-office teams who are disconnected from agents and each other, due to data sitting across several systems.

Join us for a valuable webinar, Empower the entire organization to create effortless experiences that build long-term loyalty. Our speakers will show how one platform, one architecture and one data model from ServiceNow brings people, systems, and data together across the front, middle, and back offices. The result? One System of Action to solve customer issues quickly, proactively, and with full transparency, leading to:

• Better experiences for customers
• Happier, more productive employees
• Significant improvements to the bottom line

Speakers:

• Ajda LaPrad, product marketing director, ServiceNow
• Michael DeSalles, principal analyst, Frost and Sullivan