Deliver customer service that’s more proactive and effective

Many companies focus their digital transformation investments on how customers engage and by offering them multiple channels for engagement. Often these channels aren’t connected and introduce new siloes of people and systems. Instead, companies should refocus on ways to reduce customer effort and resolve critical issues by automating processes on a single platform, architecture, and data model. Your customers will have more self-service options and your internal processes will be streamlined to empower your employees.

Join us for a valuable virtual seminar, Work smarter, not harder. Empower teams to create effortless customer experiences and increase loyalty. You’ll hear ServiceNow real customer stories and how a single system of action can help solve issues quickly, proactively, and with full transparency, while assuring:

• Improved, connected customer experiences—and more satisfied customers
• Happier, more productive employees
• The ability to achieve more by working smarter
• Significant improvements to your bottom line

Speakers:
Chris Warticki, Vice President, Customer Experience & Advocacy, Epicor
Ajda LaPrad, Product Marketing Director, ServiceNow
Brittany Quinlan, Technical Product Marketing Manager, ServiceNow