Webinar

Engage customers with faster and smarter service

Date: Thursday, July 13, 2023
Time: 8 – 9 am PT | 11 am – 12 pm ET

In today’s environment, customers expect fast, convenient, and personalized service from the organizations they interact with. Self-service has emerged as a critical capability for meeting these expectations and providing a superior customer experience. But how can organizations effectively leverage self-service to empower their customers and drive business success?

Join us for an informative webinar to learn how to enable self-service across channels within your organization, where customer service experts will share how you can:

  • Offer convenient ways for customers to self-serve and find solutions
  • Guide customers with conversational support
  • Accelerate time to value with a visual menu of services

Reserve your seat today. Don’t miss out on this opportunity to learn from the experts and unlock the power of self-service!

Speakers:
Harriet Franklin, product management director, ServiceNow
Lori Cobb, sr. director digital & technology, global customer operations and support, Travelport

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