Service Experience: The Next Value Driver for GBS

Today’s pioneers in global business services (GBS) are finding new ways to increase the value they generate for their organizations.

Join this webinar to light up your path toward improved service experiences. You’ll hear from GBS expert Deborah Kops and ServiceNow’s Cara Herrick to explore how you can transform your strategy even when change is constant but budgets are tight.

Register now to start building a roadmap for investing in experience and enabling your organization to:

• engage employees with modern experiences
• streamline the employee journey with efficient services
• build a shared services department that reduces costs while driving productivity

Speakers:
Deborah Kops, principal and co-founder, Sourcing Change
Cara Herrick, GBS product & solution marketing, ServiceNow