Claims in the Age of Generative AI

Understanding the future impact of advances in AI

The rise of generative AI has the potential to turn the claims department on its head, with claims being handled more efficiently than ever.

That being said, a greater use of generative AI poses questions as to the extent to which a human handler should be involved in claims processing, and whether ethical standards are being sufficiently adhered to within these new processes.

Gain insights on:

• The extent to which generative AI will transform claims and how claims leaders can prepare
• How the role of the claims handler might change and how to keep customers and teams onside
• What ethical considerations need to be made and how insurers should navigate them accordingly

Join us on 1^st February as ServiceNow hosts the “Claims in the age of generative AI” webinar from Insurance Innovators TV. Our experts will reveal insights on generative AI and it’s capabilities in transforming customer experiences, as well as delve into potential applications in claims and making the best use of generative AI in your business.

Secure your place today. We look forward to seeing you!

Featured Speakers:
David Fineberg, Head of Claims (UK), Generali
Richard Booth, Head of Data Science, AXA
Chirag Jindal, Head of Insurance, Americas, ServiceNow