Smarter, faster, automated: Your IoT and customer service transformation platform

Date: Thursday, July 15, 2021
Time: 10 am – 11 am PT | 1 pm – 2 pm ET

Having real-time analytics and continuous streams of data, powered by Internet of Things (IoT) technology, enables you to address customer service issues before they impact the service experience and your bottom line.

Join us for use case insights on improving customer service, enabled by integrating operations with IoT via a cloud platform. You’ll learn how TAPCO, a North American traffic equipment manufacturer:

  • Improved service efficiencies
  • Transformed its business model
  • Reduced downtime and lowered its total cost of ownership

Featured speakers:
Megan Magee, Product Marketing Manager, ServiceNow
Kathy Neff, Product Marketing Director, ServiceNow
Varun Hariharan, Senior Advisory Solution Consultant, IoT / Connected Operations, ServiceNow

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