Date: Thursday, February 10, 2022
Time: 8 am – 9 am PT | 11 am – 12 pm ET
Delivering great end-to-end customer experiences is essential to customer loyalty, employee satisfaction and your bottom line. In this webinar, you’ll learn how to gain insights to improve your customer experience, as well as your product quality. How? By empowering your team on the front lines of customer support, your field service technicians and customer service agents, to gain new insights from customers.
With better feedback from customers, you can recognize when a customer problem is actually a product quality problem. Or determine if an issue impacts not just one customer, but your entire install base.
In just one hour, you’ll learn how to:
Rob Schaefer, director, outbound product marketing
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