ServiceNow

Date: Thursday, August 12, 2021
Time: 10 am – 11 am PT | 1 pm – 2 pm ET

Operating in a pandemic has forced companies to adapt. As planned digital transformation projects accelerate, forward-thinking organizations are choosing to invest in the Internet of Things (IoT) to augment field service.

Join us to learn how integrating IoT technology and field service in a single platform can improve efficiency while increasing safety. We’ll also discuss:

Using IoT to remotely monitor assets and identify potential issues faster
Performing diagnostics remotely, reducing service visits
Enabling technicians to arrive on site with complete data so they can resolve matters faster, with fewer disruptions for customers

Featured speakers:

Vish Pai, Senior Director, IoT and Operations Products, ServiceNow
Nikki Narang, Director, Field Service Product Management, ServiceNow
Kevin Bowers, Director, Field Services Research, TSIA

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