Leverage the strengths of AI and automation

Date: Wednesday, March 2, 2022
Time: 8 am - 9 am PT | 11 am - 12 pm ET

Join us for an interactive, 45-minute virtual seminar, Overcome today’s technology complexity by leveraging the benefits of AI-powered service operations. You’ll learn how AI-powered service operations provides automation and AI that can increase IT’s efficiency and resilience, through:

  • AI for Operations Automation, which allows you to predict issues and prevent them from ever getting to the services team
  • AI for Service Automation, which lets you automate virtual agents, agent assist, and AI search
  • AI for Service Operations, which can move from tickets to services, identify areas for automation, and predict change risk

Lisa Wolfe, global director product and solutions marketing, ServiceNow
Christian Malone, principal solutions architect, ServiceNow
Shounak Parida, senior manager, product management, ServiceNow

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