Webinar
Closing the gap between AI ambition and execution
Closing the gap between AI ambition and execution
Tuesday, September 29, 2026
8 am – 8:30 am PT | 11 am – 11:30 am ET
Location
Most IT leaders believe they're advancing faster with AI than they actually are. ServiceNow's 2026 AI Maturity Index surveyed organizations across the globe and found the average maturity score jumped from 35 to 51 out of 100 in a single year. But, this data only tells part of the story, with many IT leaders investing in AI that causes more problems than it solves.
Join us to hear how two IT leaders are tackling these issues head on. Kellie Romack, Chief Digital Information Officer at ServiceNow, and Nick Cheesman, CIO of NTT DATA, get honest about what the research reveals and what it actually takes to get outcomes from AI.
In 30 minutes you’ll:
In 30 minutes you’ll:
- See how you can maximize your AI ROI
- Find out if your pilot is one of the 95% projected to stall
- Learn whether to fix data, workflows or talent first
- Get best practices from "Pacesetter" CIOs
Speakers:
- Kellie Romack, Chief Digital Information Officer, ServiceNow
- Nick Cheesman, Chief Information Officer, NTT DATA