The Winners’ Panel: The Best Employee Experiences of 2026

Meet the winners of the 2026 Best Employee Experience Contest.

For all the AI tools and portals promising simplicity, employees are still stuck stitching together answers and chasing work across systems. These teams cut through it, giving their people one front door to ask, act, and accomplish.

Nick Ricciardi, VP, Head of IT Customer Experience, NBA, and Ilya Kovalenko, Strategy Manager and Portal Owner, Siemens AG, share the strategy, design, and results behind their wins. You’ll learn how they:

• Consolidated experience across systems and departments
• Connected AI to action, not just answers
• Drove adoption at enterprise scale through design discipline

Hosted by:
Nick Ricciardi, VP, Head of IT Customer Experience, NBA
Ilya Kovalenko, Strategy Manager and Portal Owner, Siemens AG
Sancho Pinto, VP of Product, Employee Experience, ServiceNow