ServiceNow

Date: Thursday, June 16, 2022
Time: 10 am - 10:30 am PT | 1 pm - 1:30 pm ET

ServiceNow dropped their legacy remote support solution and brought in a next generation, integrated engagement solution that improved remote support efficiencies, incorporated video and unattended capabilities, while also increasing employee and agent satisfaction.

Join this webinar case study as ServiceNow shares the positive benefits they have achieved including:

a 35% increase in tier 1 first call resolution
a 50% reduction in case handle time
which has led to significant operational cost reductions.

This lead to achieving their goal of providing exceptional service to the global hybrid workforce of ServiceNow. Discover how your company can achieve all that and more, with ScreenMeet.

Can’t make the live webinar? Register now so you can watch it on demand.

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