Transform your business with GenAI on the ServiceNow Platform

With existing AI, you can completely transform the employee experience, and increase productivity and change velocity. Just imagine:

• Use the Virtual Agent to deflect calls and drive automation away from L1/L2/L3 teams to deliver outcomes.
• Augment the experience of support teams and provide them solutions or recommendations to action on each task.
• Remove the friction between Change Management and DevOps to automate the governance.

These are just some of the things you can do now as GenAI uses cases roll out. Being able to augment this with actionable GenAI powered by ServiceNow’s own LLM as well as OpenAI and Azure OpenA will accelerate the value across your organisation.

Whether you have ITSM Pro or not, this session will show how you can totally change the experience, productivity and velocity of your organisation, and prepare you for the opportunities that GenAI brings.

Speaker:

Peter Doherty, Director ITSM, APJ, ServiceNow