Customer insights: Detangling mission-critical IT services

Research shows that IT Teams with strategic automation tools are 33% more likely to give their best at their jobs.¹ You can enable this by deploying Service Operations with native AI—all on a single, unified cloud platform.

Join our webinar. ServiceNow, along with customer experts from Itaú Unibanco and The Ohio State University Wexner Medical Center, will discuss key benefits of Service Operations (ITSM + ITOM), including:

• Streamlining processes or workflows to drive innovation
• Digitizing and automating work to protect margins
• Keeping critical digital services up and running 24/7
• Capturing new metrics to sharpen decision-making

Reserve your seat today to learn more from our customers about the benefits of Service Operations.

Speakers:
Michael Hansen, sr. product marketing manager, ServiceNow
Julio Almeida, ITSM group tech manager, Itaú Unibanco
Vanderlei Guimarães, ITSM specialist, Itaú Unibanco
Catherine Florentino, ITSM product designer, Itaú Unibanco
Kevin Jones, director, enterprise architecture and health system informatics, The Ohio State University Wexner Medical Center
Carey Langston, assistant director of automation, digital workplace and help desk, The Ohio State University Wexner Medical Center

¹ Future Workforce Insights: Why Strategic Automation Empowers Employees in IT, September 2022, Author: Angela Salmeron, Research Director, European Future of Work, IDC #EUR149378222, An IDC eBook, sponsored by ServiceNow.