Setting the foundation for transformational success with your CMDB

As the platform of platforms, ServiceNow’s single architecture and a single data model alongside the CMDB ties everything together as the foundation. Whether you’re building a house, a skyscraper or a digital transformation platform, a solid foundation is required to ensure continued stability.

Our digital transformation platform enables organizations to make technology work across all business functions. These workflows rely on configuration data from the CMDB, and each workflow has specific data requirements to ensure accurate data-driven decisions can be made in real-time.

During this workshop, you will learn why the CMDB is critical for driving digital change for your business, how to achieve a healthy CMDB, and how to properly populate and maintain its health to enable differentiated outcomes. This collaborative session is targeted towards IT CxO’s, IT functional leaders, configuration management / CMDB team members and your ServiceNow team.

During this workshop, we will jointly identify:

• Why the CMDB is critical for driving digital change for your business
• How to achieve a healthy and trusted CMDB
• How to properly populate and maintain health to enable differentiated outcomes

AGENDA

10:00am - 12:00pm: Seminar track – Why a healthy CMDB is critical to driving digital change for your business

• How a single platform drives differentiated value across IT functions
• How a healthy CMDB drives differentiated outcomes for your business
• Five steps to successfully deploying a healthy CMDB

12:00pm - 12:30pm: Lunch

12:30pm - 3:00pm: Technical track

• CMDB population overview and labs
• CMDB health overview and labs
• CMDB reporting overview and labs

3:00pm: Wrap up and Happy Hour

Register now to secure your spot!