Webinar

Elevate customer experiences: Getting started with AI in Customer Service

Date: Thursday, April 17, 2025
Time: 8 am - 9 am PT | 11 am - 12 pm ET

AI is changing the way organizations interact with customers. Join us for Elevate customer experiences: Getting started with AI in Customer Service, as ServiceNow Product Marketing Manager, Sabena Virani, and Senior Outbound Product Manager, Fernando Castro, discuss how you can create the right mix of technology, data, and processes for AI-enabled customer experiences that deliver better business outcomes.

In this webinar you will:

  • Gain clarity on the best use cases for generative AI and agentic AI in customer service
  • Hear real-world AI applications that are transforming customer service experiences
  • Learn practical steps to integrate AI and improve customer service effectiveness today

Get first-hand insights directly from ServiceNow experts on using AI to significantly improve customer service efficiency and experiences. Register now.

Speakers:
Sabena Virani, Product Marketing Manager, ServiceNow
Fernando Castro, Senior Outbound Product Manager - Customer Service AI, ServiceNow

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