What’s shaping the future of customer and employee experiences

Customer experience has become the key differentiator for growth, yet many organizations still find it difficult to deliver seamless, personalized, and trusted service at scale. Join our thought-provoking webinar, What’s shaping the future of customer and employee experiences, as our panel of Accenture, Genesys, and ServiceNow experts share how leading organizations are transforming experiences by bridging technology and people through intelligent workflows.

Join this session to gain practical guidance on how to:

• Bring platforms together and simplify service delivery to earn customer loyalty
• Scale AI to create adaptive, personalized interactions that feel human
• Turn service operations from a cost center into a growth engine

Reserve your place and learn from industry leaders shaping the future of customer and employee experiences. Register now.

Speakers:
Greg Thomas, Senior Director, Thought Leadership, Genesys
Navya Pandiri, Product Director, Contact Centers, ServiceNow
Amy Giovannucci, Managing Director, Global Practice Lead, Accenture